E-Commerce Associate FT - The Salvation

Salvation Army Western Territory; Honolulu (HI); On-site; USD 19,000 - 27,000; Full time

Job summary

The Salvation Army Honolulu Warehouse is seeking an E-Commerce Associate to join our Honolulu team as a full-time role at $16.50/hour. The position involves handling inventory, posting product listings, and collaborating with management to meet daily quotas and sales targets.

Qualified candidates will have a high school diploma, strong English communication skills, proficient computer skills (Windows and MS Office), and 2–4 years of customer service/retail experience; Photoshop and online

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication in English.
• Strong computer skills with Windows 10+ and Microsoft Office.
• Experience with online selling platforms and Photoshop preferred.
• 2-4 years of customer service or retail experience.

Responsibilities

• Coordinate stock, shipping, and scheduling to ensure timely order fulfilment.
• Create and update product listings with accurate descriptions and images.
• Test items for functionality/authenticity before posting (e.g., electronics).
• Photograph and present merchandise in a visually appealing way.
• Provide customer support via email, chat, and phone.
• Meet daily posting quotas and sales targets as directed by supervisor.
• Partner with District Sales Manager and Operations Manager in day-to-day ecommerce operations.

Job description

E-Commerce Associate FT - The Salvation Army Honolulu Warehouse $16.50/hour

2026-10-27 Salvation Army Western Territory Honolulu,HI

• Address stock shipping, coordinate scheduling, and ensure timely order fulfilment.
• Administer inventory procedures to track active listings and securely store pending items in designated areas.
• Create and update product listings, ensuring accurate product descriptions, images, and
• Select high-value merchandise located at the ARC Center for sale on the online platform.
• Test items to confirm functionality or authenticity before posting, such as electronics and
• Photograph and present merchandise in a visually appealing and informative manner.
• Provide excellent customer support via email, message, and phone, addressing customer inquiries and concerns.
• Ensure precision in both written and verbal tasks.
• Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
• Demonstrate efficiency, accuracy, and high productivity through effective workload
• Display an eagerness to acquire new skills and grow within the organization.
• Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.

QUALIFICATIONS:

• High School Diploma or equivalent.
• Excellent verbal and written communication skills of the English language.
• Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.).
• Knowledge of online selling platforms and proficiency in Photoshop is preferred.
• Ability to work collaboratively in a team environment.
• Ability to work independently with minimal supervision.
• Ability to work under pressure and multitask.
• Ability to type at least 40 words per minute.
• Experience in identifying high-quality and designer brand merchandise.
• Must have 2-4 years of customer service and/or retail experience.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull, and move heavy objects such as household and office furniture,
• packages, and all other bulk items.
• Ability to lift or move up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Specific vision abilities required for this job include close vison requirements due to extensive computer work.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.