E-Commerce Associate FT - The Salvation Army Honolulu Warehouse $16.50/hour

Ultipro; Honolulu (HI); On-site; USD 22,000 - 25,000; Full time

Job summary

The Salvation Army Honolulu Warehouse is seeking an E-Commerce Associate full-time on-site to manage online listings and order fulfillment. You will coordinate inventory, post products, and ensure accurate descriptions and images to attract buyers.

You will assist customers via email, chat, and phone, hit daily posting quotas, and work with the District Sales Manager and Operations team to grow the online store.

Qualifications

• High School Diploma or equivalent.
• Excellent verbal and written English.
• Strong computer skills with Windows OS and MS Office.
• Photoshop knowledge preferred.
• 2–4 years of customer service/retail experience.
• Ability to type at least 40 WPM.
• Experience with online selling platforms.

Responsibilities

• Address stock shipping, coordinate scheduling, and ensure timely order fulfilment.
• Administer inventory procedures to track listings and securely store pending items in designated areas.
• Create and update product listings, ensuring accurate product descriptions, images, and
• Select high-value merchandise located at the ARC Center for sale on the online platform.
• Test items to confirm functionality or authenticity before posting, such as electronics and
• Photograph and present merchandise in a visually appealing and informative manner.
• Provide excellent customer support via email, message, and phone, addressing customer inquiries and concerns.
• Ensure precision in both written and verbal tasks.
• Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
• Demonstrate efficiency, accuracy, and high productivity through effective workload
• Display an eagerness to acquire new skills and grow within the organization.
• Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.

Skills

Diploma

English

Computer Skills

Photoshop

Online Platforms

Teamwork

Independent Work

Typing 40 WPM

Customer Service Experience

Retail Experience

Education

High School Diploma

Tools

Windows OS

MS Office

Photoshop

Job description

E-Commerce Associate FT - The Salvation Army Honolulu Warehouse $16.50/hour

Job Category: Warehouse - all positions

Requisition Number: ECOMM025637

• Full-Time
• On-site
• Rate: $16.50 USD per hour

Locations

Showing 1 location

• Travel Required : No

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Address stock shipping, coordinate scheduling, and ensure timely order fulfilment.
• Administer inventory procedures to track active listings and securely store pending items in
  designated areas.
• Create and update product listings, ensuring accurate product descriptions, images, and
• Select high-value merchandise located at the ARC Center for sale on the online platform.
• Test items to confirm functionality or authenticity before posting, such as electronics and
• Photograph and present merchandise in a visually appealing and informative manner.
• Provide excellent customer support via email, message, and phone, addressing customer
  inquiries and concerns.
• Ensure precision in both written and verbal tasks.
• Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
• Demonstrate efficiency, accuracy, and high productivity through effective workload
• Display an eagerness to acquire new skills and grow within the organization.
• Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.

QUALIFICATIONS

• High School Diploma or equivalent.
• Excellent verbal and written communication skills of the English language.
• Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.).
• Knowledge of online selling platforms and proficiency in Photoshop is preferred.
• Ability to work collaboratively in a team environment.
• Ability to work independently with minimal supervision.
• Ability to work under pressure and multitask.
• Ability to type at least 40 words per minute.
• Experience in identifying high-quality and designer brand merchandise.
• Must have 2-4 years of customer service and/or retail experience.

PHYSICAL REQUIREMENTS

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull, and move heavy objects such as household and office furniture,
• packages, and all other bulk items.
• Ability to lift or move up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Specific vision abilities required for this job include close vison requirements due to extensive computer work.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.

Travel Required

No .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.