E-Commerce Associate FT - The Salvation

The Salvation Army USA Western Territory; Honolulu (HI); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Job summary

The Salvation Army USA Western Territory is seeking an E-Commerce Associate full-time at the Honolulu Warehouse. The role involves listing products, managing inventory, and coordinating shipping to ensure timely orders.

You will create accurate product descriptions, post high-quality photos, provide customer support across email, chat, and phone, and work with the team to meet daily quotas and sales targets.

Qualifications

• HS diploma or equivalent required.
• Excellent written and spoken English.
• Strong computer literacy with MS Office on Windows.
• Experience with online marketplaces and Photoshop preferred.
• Team player who can work independently and under pressure.
• Typing speed of at least 40 WPM.
• 2-4 years of customer service or retail experience.
• Ability to identify high-value designer merchandise.

Responsibilities

• Process stock shipping, scheduling, and order fulfillment.
• Manage inventory and update listings.
• Create and optimize product listings with descriptions and images.
• Select high-value items for online sale.
• Test items for functionality or authenticity.
• Photograph and present merchandise online.
• Provide customer support via email, chat, and phone.
• Meet posting quotas and sales targets.
• Collaborate with District Sales Manager and team.

Skills

Verbal & written English

Tech proficiency

Team collaboration

Independent work

Under pressure & multitask

Typing 40 WPM

Designer merchandise knowledge

Customer service experience

Education

High School Diploma or equivalent

Tools

Photoshop

Online marketplaces

Job description

E-Commerce Associate FT - The Salvation Army Honolulu Warehouse $16.50/hour

2026-10-25 The Salvation Army USA Western Territory Honolulu,HI

Description:

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Address stock shipping, coordinate scheduling, and ensure timely order fulfilment.
• Administer inventory procedures to track active listings and securely store pending items in
  designated areas.
• Create and update product listings, ensuring accurate product descriptions, images, and
• Select high-value merchandise located at the ARC Center for sale on the online platform.
• Test items to confirm functionality or authenticity before posting, such as electronics and
• Photograph and present merchandise in a visually appealing and informative manner.
• Provide excellent customer support via email, message, and phone, addressing customer
  inquiries and concerns.
• Ensure precision in both written and verbal tasks.
• Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
• Demonstrate efficiency, accuracy, and high productivity through effective workload
• Display an eagerness to acquire new skills and grow within the organization.
• Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.

QUALIFICATIONS:

• High School Diploma or equivalent.
• Excellent verbal and written communication skills of the English language.
• Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.).
• Knowledge of online selling platforms and proficiency in Photoshop is preferred.
• Ability to work collaboratively in a team environment.
• Ability to work independently with minimal supervision.
• Ability to work under pressure and multitask.
• Ability to type at least 40 words per minute.
• Experience in identifying high-quality and designer brand merchandise.
• Must have 2-4 years of customer service and/or retail experience.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and all other bulk items.
• Ability to lift or move up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Specific vision abilities required for this job include close vison requirements due to extensive computer work.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.