E-Commerce Associate FT - The Salvation Army Honolulu Warehouse $16.50/hour

The Salvation Army Southern California; Honolulu (HI); On-site; USD 38,000 - 52,000; Full time

Job summary

The Salvation Army Southern California is seeking an Ecommerce Coordinator to manage stock, listings, and timely order fulfilment at the ARC Center. You will optimize product descriptions, upload high‑quality images, and maintain organized storage for pending items.

Responsibilities include posting high‑value merchandise online, testing items for authenticity, photographing items for display, and delivering top‑notch customer support.

Qualifications

• Excellent verbal and written communication skills in English.
• Excellent computer and technology skills with Windows OS and Microsoft Office.
• Knowledge of online selling platforms and Photoshop is preferred.
• Ability to work collaboratively in a team.
• Ability to work independently with minimal supervision.
• Experience in customer service or retail is preferred.

Responsibilities

• Address stock shipping, coordinate scheduling, and ensure timely order fulfilment.
• Administer inventory procedures to track listings and securely store pending items.
• Create and update product listings with accurate descriptions and images.
• Select high-value merchandise for sale on the online platform.
• Test items for functionality or authenticity before posting.
• Photograph and present merchandise in a visually appealing and informative manner.
• Provide excellent customer support via email, message, and phone.
• Ensure precision in both written and verbal tasks.
• Meet daily posting quotas and sales targets set by the Supervisor.
• Collaborate with District Sales Manager and Operations Manager daily.

Skills

Verbal and written communication

Computer skills

Microsoft Office

Team collaboration

Education

High School Diploma or equivalent

Tools

Photoshop

Windows OS

Microsoft Excel

Job description

• Address stock shipping, coordinate scheduling, and ensure timely order fulfilment.
• Administer inventory procedures to track active listings and securely store pending items in designated areas.
• Create and update product listings, ensuring accurate product descriptions, images, and
• Select high-value merchandise located at the ARC Center for sale on the online platform.
• Test items to confirm functionality or authenticity before posting, such as electronics and
• Photograph and present merchandise in a visually appealing and informative manner.
• Provide excellent customer support via email, message, and phone, addressing customer inquiries and concerns.
• Ensure precision in both written and verbal tasks.
• Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
• Demonstrate efficiency, accuracy, and high productivity through effective workload
• Display an eagerness to acquire new skills and grow within the organization.
• Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.

Essential Duties And Responsibilities

• Address stock shipping, coordinate scheduling, and ensure timely order fulfilment.
• Administer inventory procedures to track active listings and securely store pending items in designated areas.
• Create and update product listings, ensuring accurate product descriptions, images, and
• Select high-value merchandise located at the ARC Center for sale on the online platform.
• Test items to confirm functionality or authenticity before posting, such as electronics and
• Photograph and present merchandise in a visually appealing and informative manner.
• Provide excellent customer support via email, message, and phone, addressing customer inquiries and concerns.
• Ensure precision in both written and verbal tasks.
• Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
• Demonstrate efficiency, accuracy, and high productivity through effective workload
• Display an eagerness to acquire new skills and grow within the organization.
• Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.

Qualifications

High School Diploma or equivalent.

• Excellent verbal and written communication skills of the English language.
• Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.).
• Knowledge of online selling platforms and proficiency in Photoshop is preferred.
• Ability to work collaboratively in a team environment.
• Ability to work independently with minimal supervision.
• Ability to work under pressure and multitask.
• Ability to type at least 40 words per minute.
• Experience in identifying high-quality and designer brand merchandise.
• Must have 2-4 years of customer service and/or retail experience.

Physical Requirements

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and all other bulk items.
• Ability to lift or move up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Specific vision abilities required for this job include close vison requirements due to extensive computer work.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.