Dynamics 365 & Power Platform Solutions Architect

Accenture PLC; Chicago (IL); Vor Ort; USD 62.000 - 76.000; Vollzeit

Benefits dieser Stelle

Medical benefits

401(k) plan

Paid time off

Zusammenfassung

Accenture Flex in the United States invites an experienced Dynamics 365 Customer Engineer to join our on-site team. You will serve as a trusted advisor delivering solution architecture, performance tuning, and lifecycle management across Dynamics 365 CE, Power Platform, Copilot/Agentic AI integrations, and related cloud services.

You will collaborate with enterprise customers and partners, design repeatable service delivery plans, and mentor teammates while advancing training materials and best

Qualifikationen

• 8+ years of experience with Dynamics 365 CE Online and Power Platform.
• Strong knowledge of Dynamics 365 modules including Sales, Customer Service, Field Service.
• Hands-on development and data integration across Dynamics 365 CE and Dataverse.

Aufgaben

• Establish yourself as a trusted advisor with key stakeholders at assigned customers.
• Develop and execute a service delivery plan leveraging repeatable services to educate the customer and assess their implementation to proactively ensure best practice execution and success.
• Work collaboratively with team members to support customers and leverage expertise to their success.
• Deliver technical training and enhance training material with feedback for improvements.
• Engage in transactional requests to troubleshoot customer issues and mitigate blockers.

Kenntnisse

Dynamics 365 CE

Power Platform

AI Copilot

Cloud architectures

Solution design

Customer engagement

Ausbildung

Associate's Degree or higher

Jobbeschreibung

Accenture Flex in the United States invites an experienced Dynamics 365 Customer Engineer to join our on-site team. You will serve as a trusted advisor delivering solution architecture, performance tuning, and lifecycle management across Dynamics 365 CE, Power Platform, Copilot/Agentic AI integrations, and related cloud services.

You will collaborate with enterprise customers and partners, design repeatable service delivery plans, and mentor teammates while advancing training materials and best