Tow Truck Dispatcher

Lemon's Wrecker; Durham (NC); Presencial; USD 21.000 - 30.000; Tempo integral

Resumo da vaga

Lemon's Wrecker in Durham, NC is seeking a reliable Tow Truck Dispatcher to join our towing team. The role involves handling incoming calls, coordinating tow operators, and tracking drivers and jobs from a central dispatch desk.

The ideal candidate will possess strong communication skills, the ability to multitask, and proficiency with dispatch software. Evening, weekend, and holiday availability is required to ensure responsive service.

Qualificações

• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Strong computer and phone skills.
• Ability to work evenings, weekends, and holidays as needed.

Responsabilidades

• Answer incoming calls from customers, law enforcement, and service providers.
• Dispatch tow truck operators efficiently and accurately.
• Monitor driver locations and job status.
• Maintain clear communication with drivers and customers.
• Enter and update service information in dispatch software.
• Handle emergency and high-priority calls professionally.

Conhecimentos

Excellent communication

Customer service

Multitasking

Proficient with dispatch software

Professional phone etiquette

Descrição da vaga

Now Hiring: Tow Truck Dispatcher

We are seeking a reliable and organized Dispatcher to join our towing team

Responsibilities:

• Answer incoming calls from customers, law enforcement, and service providers
• Dispatch tow truck operators efficiently and accurately
• Monitor driver locations and job status
• Maintain clear communication with drivers and customers
• Enter and update service information in dispatch software
• Handle emergency and high-priority calls professionally

Requirements:

• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Strong computer and phone skills
• Ability to work evenings, weekends, and holidays as needed