Roadside Dispatch Coordinator

A&g Towing & Recovery Llc; Franklin Township (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

A local towing service is seeking a full-time Dispatcher in New Jersey. The role includes coordinating drivers, managing service requests, and ensuring efficient operations. Ideal candidates will possess strong communication and multitasking skills, with prior dispatch experience preferred. The work environment may involve high call volumes and stressful situations, requiring reliability and calmness under pressure. Shift work will include nights, weekends, and holidays.

Qualifications

• Prior dispatch or call center experience is preferred.
• Ability to remain calm under pressure is essential.
• Basic computer skills and reliability are required.

Responsibilities

• Coordinate tow truck drivers and manage incoming calls.
• Assign service requests and ensure efficient operations.
• Monitor driver locations and job progress throughout assignments.

Skills

Strong communication skills

Multitasking ability

Customer service skills

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

A local towing service is seeking a full-time Dispatcher in New Jersey. The role includes coordinating drivers, managing service requests, and ensuring efficient operations. Ideal candidates will possess strong communication and multitasking skills, with prior dispatch experience preferred. The work environment may involve high call volumes and stressful situations, requiring reliability and calmness under pressure. Shift work will include nights, weekends, and holidays.