Night Dispatcher – Rotating 4-on/4-off Towing Ops

Navigate Search; New Jersey; On-site; USD 42,000 - 60,000; Full time

Job summary

Navigate Search in New Jersey is hiring an Overnight Dispatcher to coordinate towing and roadside service requests, communicate with customers and drivers, and ensure smooth operations.

This is a direct-hire, full-time role with a rotating four-on/four-off schedule, offering opportunities to learn dispatch software and grow within a fast-paced essential service industry.

Ideal candidates are reliable, detail-oriented, and able to stay calm under pressure while multitasking across multiple systems.

Qualifications

• Excellent verbal and written communication required.
• Proficiency with computers and dispatch software.
• Ability to learn new systems quickly.
• Dependable, responsible, and punctual.
• Strong organizational and problem-solving skills.
• Calm under pressure and able to multitask.

Responsibilities

• Receive and manage incoming service requests from customers and partners.
• Dispatch drivers efficiently using company software and communication systems.
• Maintain clear and professional communication with customers, drivers, and team members.
• Monitor service progress and provide timely updates.
• Accurately enter and update information in dispatching and tracking systems.
• Assist with scheduling, routing, and operational support as needed.
• Maintain professionalism during high-pressure situations.

Skills

Communication skills

Computer proficiency

Adaptability

Reliability

Multitasking

Job description

Navigate Search in New Jersey is hiring an Overnight Dispatcher to coordinate towing and roadside service requests, communicate with customers and drivers, and ensure smooth operations.

This is a direct-hire, full-time role with a rotating four-on/four-off schedule, offering opportunities to learn dispatch software and grow within a fast-paced essential service industry.

Ideal candidates are reliable, detail-oriented, and able to stay calm under pressure while multitasking across multiple systems.