Dynamic Teller: Elevate Service & Grow with Purpose

Santander; New Bedford (MA); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander in New Bedford, MA is seeking a Full Time Teller at Lunds Corner to deliver friendly service and help customers meet their financial needs. You will greet customers, assess needs, and ensure accurate processing of transactions.

Responsibilities include deposits, withdrawals, transfers, cash drawer accuracy, and adherence to risk and compliance policies. You will educate customers on digital tools, reference bank products when appropriate, and support branch operations.

Qualifications

• High school diploma or equivalent required.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills with a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced environment.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers and assisting with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and procedures, including compliance and risk management to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and educate them on self-service digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations as needed.

Skills

Cash handling

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Santander in New Bedford, MA is seeking a Full Time Teller at Lunds Corner to deliver friendly service and help customers meet their financial needs. You will greet customers, assess needs, and ensure accurate processing of transactions.

Responsibilities include deposits, withdrawals, transfers, cash drawer accuracy, and adherence to risk and compliance policies. You will educate customers on digital tools, reference bank products when appropriate, and support branch operations.