Teller: Elevate Customer Experience & Cash Skills

Santander; Nashua (CA); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander in Nashua, NH is seeking a Full Time Teller to support the Nashua Main Branch. You will process transactions, assist customers, and promote digital self-service tools. The role requires cash handling experience, strong customer service, attention to detail, and flexibility to work weekends/evenings.

You'll operate in a compliant, risk-aware environment and contribute to branch goals. This full-time position offers competitive pay and Santander benefits, with opportunities to grow

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Skills

Cash handling

Customer service

Risk awareness

Communication

Attention to detail

Digital tools

Multi-tasking

Basic math

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander in Nashua, NH is seeking a Full Time Teller to support the Nashua Main Branch. You will process transactions, assist customers, and promote digital self-service tools. The role requires cash handling experience, strong customer service, attention to detail, and flexibility to work weekends/evenings.

You'll operate in a compliant, risk-aware environment and contribute to branch goals. This full-time position offers competitive pay and Santander benefits, with opportunities to grow