Dynamic Service Scheduler - Onsite & Customer-Focused

Werner Auto Team; Tallahassee (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A growing automotive company in Tallahassee seeks a Service Scheduling Coordinator to enhance customer service and appointment scheduling. Ideal candidates will possess a strong background in customer service, excellent communication skills, and a collaborative attitude. This full-time position requires a valid driver's license and proficiency in computer skills. Responsibilities include answering calls, scheduling appointments, and following up with clients post-service. The work environment is fast-paced, demanding detail-oriented individuals who can thrive under pressure.

Qualifications

• Previous customer service experience is required.
• Excellent written and verbal communication skills.
• Valid driver's license is mandatory.

Responsibilities

• Answer customer calls and follow up with service appointments.
• Respond to phone inquiries using email and templates.
• Ensure excellent client satisfaction ratings.

Skills

Customer service experience

Excellent teamwork

Communication skills

Organizational skills

Computer skills

Education

High School Diploma or equivalent

Job description

A growing automotive company in Tallahassee seeks a Service Scheduling Coordinator to enhance customer service and appointment scheduling. Ideal candidates will possess a strong background in customer service, excellent communication skills, and a collaborative attitude. This full-time position requires a valid driver's license and proficiency in computer skills. Responsibilities include answering calls, scheduling appointments, and following up with clients post-service. The work environment is fast-paced, demanding detail-oriented individuals who can thrive under pressure.