Service Appointment Scheduler & Customer Care Pro

Sam Galloway Ford; Fort Myers (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discounts

Vision insurance

Health insurance

Paid time off

Life insurance

Job summary

A family-owned automotive dealership in Fort Myers, FL is looking for an Automotive Service Appointment Coordinator. The role involves scheduling service appointments, managing customer inquiries, and performing administrative tasks. Candidates should have strong communication and organizational skills, customer service experience, and be at least 18 years old with a valid driver's license. The position offers competitive wages, health benefits, and a supportive work environment, with varied schedules including Saturdays.

Qualifications

• Must be at least 18 years of age with a valid driver’s license and a clean driving record.
• Previous administrative experience strongly preferred.
• Must be able to work a flexible schedule including Saturdays.

Responsibilities

• Schedule and manage service appointments for customers.
• Contact customers regarding recalls and vehicle status.
• Perform various administrative duties.

Skills

Organizational skills

Customer service orientation

Communication skills

Team player

Tools

Reynolds & Reynolds

My Karma

Job description

A family-owned automotive dealership in Fort Myers, FL is looking for an Automotive Service Appointment Coordinator. The role involves scheduling service appointments, managing customer inquiries, and performing administrative tasks. Candidates should have strong communication and organizational skills, customer service experience, and be at least 18 years old with a valid driver's license. The position offers competitive wages, health benefits, and a supportive work environment, with varied schedules including Saturdays.