Dynamic Service Dispatcher: Coordinate Field Technicians

Kilgore Industries, LP; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Job summary

Kilgore Industries, LP is seeking an experienced Service Dispatcher to join our team in Round Rock, near Austin. You will coordinate and dispatch service technicians to various job sites, ensuring timely and efficient completion of service calls.

The role requires at least 2 years of dispatcher experience, excellent organizational and communication skills, and proficiency with Microsoft Office and dispatch software. We offer competitive pay and a benefits package in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of dispatcher experience is stated in the listing.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in Microsoft Office and dispatch software.

Responsibilities

• Receive and prioritize service requests from customers.
• Dispatch service technicians to job sites.
• Monitor technician progress and provide updates to customers.
• Ensure timely completion of service calls.
• Maintain accurate records of service calls and technician schedules.
• Communicate effectively with customers, technicians, and management.
• Provide exceptional customer service.

Skills

Organizational skills

Time management

Communication & interpersonal skills

Multitasking in fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Dispatch software

Job description

Kilgore Industries, LP is seeking an experienced Service Dispatcher to join our team in Round Rock, near Austin. You will coordinate and dispatch service technicians to various job sites, ensuring timely and efficient completion of service calls.

The role requires at least 2 years of dispatcher experience, excellent organizational and communication skills, and proficiency with Microsoft Office and dispatch software. We offer competitive pay and a benefits package in a fast-paced environment.