Service Dispatcher

Kilgore Industries, LP; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Job summary

Kilgore Industries, LP is seeking an experienced Service Dispatcher to join our team in Round Rock, near Austin. You will coordinate and dispatch service technicians to various job sites, ensuring timely and efficient completion of service calls.

The role requires at least 2 years of dispatcher experience, excellent organizational and communication skills, and proficiency with Microsoft Office and dispatch software. We offer competitive pay and a benefits package in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of dispatcher experience is stated in the listing.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in Microsoft Office and dispatch software.

Responsibilities

• Receive and prioritize service requests from customers.
• Dispatch service technicians to job sites.
• Monitor technician progress and provide updates to customers.
• Ensure timely completion of service calls.
• Maintain accurate records of service calls and technician schedules.
• Communicate effectively with customers, technicians, and management.
• Provide exceptional customer service.

Skills

Organizational skills

Time management

Communication & interpersonal skills

Multitasking in fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Dispatch software

Job description

Kilgore industries is constantly hiring top talent.

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Position: Service Dispatcher

Location: Austin, TX

Job Id: 1035

# of Openings: 1

Kilgore Industries, one of the largest Mechanical, Electrical, and Plumbing subcontractors in the state of Texas is seeking an experienced Service Dispatcher to join our team in Round Rock. The successful candidate will be responsible for coordinating and dispatching service technicians to various job sites, ensuring timely and efficient completion of service calls.

Primary Duties:

• Receive and prioritize service requests from customers
• Dispatch service technicians to job sites
• Monitor technician progress and provide updates to customers
• Ensure timely completion of service calls
• Maintain accurate records of service calls and technician schedules
• Communicate effectively with customers, technicians, and management
• Provide exceptional customer service

Qualifications and Experience:

• High school diploma or equivalent
• Minimum of 2 years of experience as a dispatcher
• Excellent organizational and time management skills
• Service Trade experience is a HUGE plus!
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office and dispatch software
• Ability to multitask and prioritize effectively

WE OFFER:

• Competitive pay
• Health benefits, including Medical, Dental, Vision, Life/ AD&D, STD, LTD, and supplemental life insurance
• Paid holidays and Paid time off
• 401K plan with company match
• Paid travel and per diem for out-of-area work
• Weekly direct deposited paychecks

WE OFFER:

• Competitive pay
• Health benefits, including Medical, Dental, Vision, Life/ AD&D, STD, LTD, and supplemental life insurance
• Paid holidays and Paid time off
• 401K plan with company match
• Paid travel and per diem for out-of-area work
• Weekly direct deposited paychecks

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Regulated by the Texas Dept. of Licensing and Registration, P.O. Box 12157, Austin, TX. 78711, 1-800-803-9202 TACLA017666C/TECL26749

Texas State Board of Plumbing Examiners, P.O. Box 4200, Austin, Texas 78765 1-800-845-6584 M-37953

Kilgore Industries provides equal employment opportunities (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, citizenship status, disability, or any legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development