Dispatcher & Scheduler — Fast-Paced

Windsor America; Hutto (TX); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Disability insurance

Ongoing training

Supportive team

Job summary

Garage Door Services in Hutto, Texas, is seeking a Dispatcher/Scheduler to serve as the communication hub between customers, technicians, and the office. You will build daily technician schedules, dispatch staff, and maintain accurate job records to ensure timely service delivery.

The role requires 1–2 years in dispatching or customer service, strong communication, and excellent organizational skills in a fast-paced environment.

Qualifications

• 1–2 years of dispatching, scheduling, or customer service experience.
• Strong communication and phone skills.
• Excellent organizational and multitasking abilities.
• Ability to stay calm and make sound decisions in a fast-paced environment.

Responsibilities

• Build and manage daily technician schedules to maximize efficiency.
• Communicate appointment updates and arrival times with customers.
• Dispatch technicians and adjust schedules as priorities change.
• Maintain accurate job information and customer records in ServiceTitan.
• Coordinate with office and field staff to ensure jobs have necessary information and materials.
• Monitor open work orders and follow up to keep jobs moving.

Skills

Dispatching experience

Customer service

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Tools

ServiceTitan

MS Office/Google Workspace

Job description

Garage Door Services in Hutto, Texas, is seeking a Dispatcher/Scheduler to serve as the communication hub between customers, technicians, and the office. You will build daily technician schedules, dispatch staff, and maintain accurate job records to ensure timely service delivery.

The role requires 1–2 years in dispatching or customer service, strong communication, and excellent organizational skills in a fast-paced environment.