Austin Service Dispatcher: Orchestrate Tech Schedules

Lonestar Forklift, Inc.; Round Rock (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive medical, vision, and dental benefits

100% employer paid Life Insurance and Disability

Employee assistance programs

401K matching

Ongoing professional development opportunities

Job summary

Lonestar Forklift, Inc. is seeking a motivated Service Dispatcher in Austin, Texas to coordinate service jobs and manage work orders. The ideal candidate will have previous experience in dispatching or scheduling, alongside strong organizational skills and a customer-oriented mindset.

This position offers comprehensive medical, dental, vision benefits, 401K matching, and opportunities for professional development, ensuring a rewarding work experience.

Qualifications

• Previous work experience related to dispatching or scheduling.
• Strong proficiency with MS Office Suite (Word, Excel, Outlook).
• Excellent organizational skills and planning skills.

Responsibilities

• Scheduling, coordinating, and assigning jobs to Service Technicians.
• Managing new and ongoing work orders using an ERP system.
• Communicating with Service and Parts team members.

Skills

Dispatching or scheduling experience

MS Office Suite proficiency

Organizational skills

Customer-oriented mindset

Verbal and written communication skills

Interpersonal skills

Ability to prioritize and manage demands

Job description

Lonestar Forklift, Inc. is seeking a motivated Service Dispatcher in Austin, Texas to coordinate service jobs and manage work orders. The ideal candidate will have previous experience in dispatching or scheduling, alongside strong organizational skills and a customer-oriented mindset.

This position offers comprehensive medical, dental, vision benefits, 401K matching, and opportunities for professional development, ensuring a rewarding work experience.