Dynamic Service Advisor: Growth, Training & Customer Impact

Hireology; Springfield (MO); Presencial; USD 42 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Vacation

401(k) match

Training & development

Resumo da oferta

Reliable Toyota of Springfield is seeking a Service Advisor/Service Writer to act as the main liaison between customers and the service department. You will review maintenance needs, interpret diagnostics, and advise on services while keeping customers informed and confident in the repair process.

The role emphasizes accurate documentation, teamwork with technicians, and a customer-first approach in a fast-paced environment.

Qualificações

• Ability to juggle competing priorities and maintain composure under pressure.
• Strong multitasking and organizational skills, with attention to detail.

Responsabilidades

• Greet customers during check-in and coordinate with technicians and parts staff.
• Analyze maintenance needs, review diagnostics, and recommend services when appropriate.
• Communicate timelines, pricing, and updates clearly to customers.
• Manage multiple open repair orders and ensure timely follow-up.

Conhecimentos

Multitasking

Organization

Professional communication

Sales experience

Teamwork

Attention to detail

Time management

Ferramentas

CDK

X-Time

Descrição da oferta de emprego

Reliable Toyota of Springfield is seeking a Service Advisor/Service Writer to act as the main liaison between customers and the service department. You will review maintenance needs, interpret diagnostics, and advise on services while keeping customers informed and confident in the repair process.

The role emphasizes accurate documentation, teamwork with technicians, and a customer-first approach in a fast-paced environment.