Dynamic Service Advisor — Flexible Hours + Health & PTO

Leif Johnson; Monahans (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Health Insurance

PTO & Sick Leave

401(K)

Job summary

Leif Johnson Ford in Monahans, Texas is seeking a Service Advisor to greet customers, listen to their needs, collect vehicle information, and schedule maintenance. You will set up loaners and verify insurance before service begins.

You will prepare cost estimates, track vehicle progress, and clearly explain all completed work and charges to customers, aiming for excellent service and high customer satisfaction. Ford dealership experience is a plus.

Qualifications

• Minimum of 1 year in a service department.
• Ford dealership experience is a plus.
• Ability to identify problems quickly.
• Knowledge of automobiles.
• Proven record of achieving exceptional customer satisfaction.
• Willingness to learn new programs.
• Positive, friendly attitude.
• Excellent communication skills.

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Skills

Customer service

Automobile knowledge

Problem solving

Communication

Computer skills

Education

High school diploma or equivalent

Job description

Leif Johnson Ford in Monahans, Texas is seeking a Service Advisor to greet customers, listen to their needs, collect vehicle information, and schedule maintenance. You will set up loaners and verify insurance before service begins.

You will prepare cost estimates, track vehicle progress, and clearly explain all completed work and charges to customers, aiming for excellent service and high customer satisfaction. Ford dealership experience is a plus.