Dynamic Service Advisor | Commission Growth Opportunity

Tonkin Hillsboro Ford; Hillsboro (OR); On-site; USD 66,960 - 111,600; Full time

Benefits offered by this job

Medical & Dental Insurance

Company-Paid Life Insurance

Employee Assistance Program (EAP)

Job summary

Tonkin Hillsboro Ford in Hillsboro, OR seeks an experienced Service Advisor to bridge the service department and customers. You’ll ensure clear communication, manage scheduling, and drive technician time sales while keeping customers informed and satisfied throughout each visit.

The position emphasizes a Tuesday–Saturday schedule, team collaboration, and growth within a stable, community-focused dealership group. Base plus commission compensation is offered with comprehensive benefits.

Qualifications

• 1-3 years of automotive advising experience or equivalent.
• Strong communication and customer-service skills.
• Willing to work a Tuesday–Saturday schedule.
• Ability to explain service options clearly to customers.

Responsibilities

• Ensure customers receive prompt, courteous, and effective service.
• Drive the sales of technicians' time to meet the department's sales forecast.
• Prioritize required services and provide options upon request.
• Keep customers informed of completion times, service expenses, and changes.
• Ensure customers have a positive dealership experience.

Skills

Communication

Teamwork

Attention to detail

Time management

Automotive knowledge

Job description

Tonkin Hillsboro Ford in Hillsboro, OR seeks an experienced Service Advisor to bridge the service department and customers. You’ll ensure clear communication, manage scheduling, and drive technician time sales while keeping customers informed and satisfied throughout each visit.

The position emphasizes a Tuesday–Saturday schedule, team collaboration, and growth within a stable, community-focused dealership group. Base plus commission compensation is offered with comprehensive benefits.