Mainline Service Advisor | Commission-Based - Tonkin Hillsboro Ford

Tonkin Hillsboro Ford; Hillsboro (OR); On-site; USD 66,960 - 111,600; Full time

Benefits offered by this job

Medical & Dental Insurance

Company-Paid Life Insurance

Employee Assistance Program (EAP)

Job summary

Tonkin Hillsboro Ford in Hillsboro, OR seeks an experienced Service Advisor to bridge the service department and customers. You’ll ensure clear communication, manage scheduling, and drive technician time sales while keeping customers informed and satisfied throughout each visit.

The position emphasizes a Tuesday–Saturday schedule, team collaboration, and growth within a stable, community-focused dealership group. Base plus commission compensation is offered with comprehensive benefits.

Qualifications

• 1-3 years of automotive advising experience or equivalent.
• Strong communication and customer-service skills.
• Willing to work a Tuesday–Saturday schedule.
• Ability to explain service options clearly to customers.

Responsibilities

• Ensure customers receive prompt, courteous, and effective service.
• Drive the sales of technicians' time to meet the department's sales forecast.
• Prioritize required services and provide options upon request.
• Keep customers informed of completion times, service expenses, and changes.
• Ensure customers have a positive dealership experience.

Skills

Communication

Teamwork

Attention to detail

Time management

Automotive knowledge

Job description

# Mainline Service Advisor | Commission-Based - Tonkin Hillsboro FordTonkin Hillsboro Ford - Hillsboro, OR 97123## OverviewSalary Range$6,000.00 - $10,000.00 Base+Commission/monthCategoryService## DescriptionYou are an experienced Service Advisor who thrives on clear communication, organization, and delivering a positive customer experience. With prior Service Advisor experience—ideally at a domestic dealership—you understand how important it is to be the bridge between the service department and clients. You take pride in setting expectations, keeping customers informed, and helping ensure every service visit runs smoothly.In this role, your primary responsibility will be communicating with customers who are either having their vehicles serviced or scheduling upcoming maintenance. If you’re looking for a long‐term opportunity where your experience is valued and your career growth is supported, this could be the right next step.You’ll join **Tonkin Hillsboro Ford**, a rapidly growing dealership with big plans for 2026 and beyond. Known for developing talent and promoting from within, Tonkin Hillsboro Ford is an excellent place to grow your career while being part of an expanding, forward‐thinking team.**Why Join the Tonkin Family of Dealerships?**When you join the Tonkin Family of Dealerships, you become part of a well‐established automotive group that believes in investing in its people and building careers—not just filling positions.* **Internal Growth Opportunities** – We regularly promote from within and support career progression* **Supportive, Team‐Oriented Culture** – Work with professionals who value collaboration and respect* **Training & Development** – Ongoing support to help you sharpen your skills and advance* **Stability & Reputation** – A trusted name with deep roots in the communities we serve* **Modern Facilities & Resources** – Tools and environments designed to help you succeed***Service Advisor Job Responsibilities**** Ensure that customers receive prompt, courteous, and effective service* Drive the sales of technicians' time to meet the department's sales forecast* Prioritize required services and be prepared to provide options upon request* Keep customers informed of completion times, service expenses, and possible changes* Ensure customers have positive dealership experience***Service Advisor Benefits and Compensation***In addition to competitive pay, our benefits are designed to support you and your family...* Employer-subsidized Medical and Dental insurance, with comprehensive coverage options* Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth* A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family* 401(k) with Company Match* Generous Paid Time Off that begins accruing from Day 1* Exclusive employee pricing for you and your family on parts, service, and vehicles## Qualifications***Service Advisor Qualifications**** 1-3 years of previous Automotive Advising* A desire to work effectively in a team environment* Strong attention-to-detail* Must be willing to work a Tuesday - Saturday schedule*Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.*If you’re ready to start your career as our next Service Advisor – Apply now!