Dynamic Self-Storage Operations Manager

Prime Storage Group; Phoenix (AZ); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Prime Storage Group is seeking a General Manager to lead daily operations at our self-storage facilities. You will handle unit rentals, merchandise sales, and maintenance, while building strong customer relationships and ensuring secure, well-maintained properties.

Key duties include driving occupancy, managing collections, and coordinating moving trucks and insurance upsells. Must be able to travel between locations and lift up to 50 lbs.

Qualifications

• 2–4 years in a fast-paced, customer-facing role with P&L involvement (or recent bachelor’s grad).
• High School diploma or GED is required.
• Excellent interpersonal and communication skills, in person and on the phone.
• Ability to work independently and in a team.
• Tech-savvy and able to learn new apps and POS systems.
• Proficiency with Microsoft Outlook.

Responsibilities

• Deliver excellent customer interactions in person or by phone to meet tenants’ needs.
• Generate sales and maintain high occupancy through advertising and customer relations.
• Manage daily operations: collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering storage solutions.
• Sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction prep and tenant communications with compassion.
• Maintain curb appeal: clean, safe, and secure facility; perform minor maintenance.
• Other duties as assigned.

Skills

Customer service

Sales

Operations management

POS systems

Outlook

Teamwork

Education

High School diploma or GED

Tools

POS systems

Outlook

Job description

Prime Storage Group is seeking a General Manager to lead daily operations at our self-storage facilities. You will handle unit rentals, merchandise sales, and maintenance, while building strong customer relationships and ensuring secure, well-maintained properties.

Key duties include driving occupancy, managing collections, and coordinating moving trucks and insurance upsells. Must be able to travel between locations and lift up to 50 lbs.