Self-Storage General Manager — Lead Ops & Growth

Prime Storage; Colonial Hills (SC); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) with company matching

Paid time off and holidays

Bonus opportunities

Job summary

Prime Storage Group is seeking a General Manager to lead daily operations of our self-storage facilities. You will handle unit showings, rentals, merchandise sales, and property maintenance, delivering outstanding customer interactions in person and over the phone.

You will drive occupancy through advertising and strong customer relations, manage collections and deposits, upsell insurance and moving services, and ensure clean, safe, and secure facilities with the ability to lift 50 lbs.

Qualifications

• 2-4 years of experience in a fast-paced, customer-facing environment with direct involvement in profit-and-loss management (unless recently graduated with a bachelor’s degree).
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and Point of Sale systems.
• Proficiency in Microsoft products such as Outlook is required.
• Must be able to lift 50lbs.

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs.
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering the best storage solutions.
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations, handling tenant communications with compassion.
• Maintain the facility’s “curb appeal” by ensuring it is clean, safe, and secure, and performing minor maintenance.
• Other duties as assigned.

Skills

Interpersonal communication

Teamwork

Independent work

Technically savvy

Microsoft Outlook

Education

High School Diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Storage Group is seeking a General Manager to lead daily operations of our self-storage facilities. You will handle unit showings, rentals, merchandise sales, and property maintenance, delivering outstanding customer interactions in person and over the phone.

You will drive occupancy through advertising and strong customer relations, manage collections and deposits, upsell insurance and moving services, and ensure clean, safe, and secure facilities with the ability to lift 50 lbs.