Dynamic Retail Mobile Expert — Store-in-Store

T-Mobile US Inc.; Ponce (PR); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

T-Mobile US Inc. is seeking Mobile Associates, Store-in-Store to join our Retail Team. You will engage customers in high-traffic partner locations, educate them on T-Mobile solutions, and leverage digital tools to demonstrate value and drive sales.

Role emphasizes customer-centric service, relationship building, and a strong knowledge base in products. Training is provided, with opportunities for stock grants and employee benefits.

Formación

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment preferred. (Preferred).
• Strong communication, engagement, and sales skills are expected.

Responsabilidades

• Proactively engages with customers in a busy retail environment using digital tools; educate customers and showcase value of T-Mobile solutions.
• Identify customer needs and demonstrate wireless solutions; guide onboarding and self-serve options to deepen relationships.
• Complete training on in-store experience, products, and processes; support onboarding at partner locations and assist with store operations.

Conocimientos

Communication

Customer Engagement

Customer Service

Product Knowledge

Relationship Building

Sales

Sales Techniques

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile US Inc. is seeking Mobile Associates, Store-in-Store to join our Retail Team. You will engage customers in high-traffic partner locations, educate them on T-Mobile solutions, and leverage digital tools to demonstrate value and drive sales.

Role emphasizes customer-centric service, relationship building, and a strong knowledge base in products. Training is provided, with opportunities for stock grants and employee benefits.