Dynamic PT Technician & Patient Services Lead

OrthoBethesda; Bethesda (MD); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical and dental benefits

401K matching program

Paid time off

Job summary

OrthoBethesda is seeking an experienced Physical Therapy Technician/Patient Service Coordinator to support therapists and front desk operations in Bethesda, MD. You will keep the clinic organized, assist with patient flow, manage appointments, and handle insurance communications while upholding patient confidentiality.

You will also maintain inventory, coordinate with therapists, and ensure accurate data entry in the practice management system.

Qualifications

• High School Diploma required.
• Excellent written and verbal communication skills.
• Ability to multi-task and stay calm in stressful situations.
• Familiar with a multi-line telephone system and the billing computer program.
• Proficient keyboard skills.
• Working knowledge of medical terminology.

Responsibilities

• Keep the clinic neat and organized; place items in designated locations.
• Assist therapists with patients, triage, set up stimulators, ice, heat, and prepare charts.
• Handle front desk duties: check in/out patients, schedule appointments, collect payments.
• Maintain inventory of medical supplies and reorder as needed.
• Enter patient data into computer system and update records.
• Open/close office and coordinate supply orders.
• Coordinate patient flow and schedule add-ons or cancellations.
• Explain insurance benefits and direct calls to Therapy Billing.

Skills

Excellent communication

Multi-tasking

Keyboard proficiency

Medical terminology

Education

High School Diploma

Tools

Billing software

Job description

OrthoBethesda is seeking an experienced Physical Therapy Technician/Patient Service Coordinator to support therapists and front desk operations in Bethesda, MD. You will keep the clinic organized, assist with patient flow, manage appointments, and handle insurance communications while upholding patient confidentiality.

You will also maintain inventory, coordinate with therapists, and ensure accurate data entry in the practice management system.