Ambitious Outbound Sales & Appointment Specialist

Young-Automotive-Group-; Layton (UT); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off (Up to 3 weeks per year)

Job summary

The Young Automotive Group is hiring Outbound Sales Call Specialists / BDC Representatives at our Buick GMC location in Layton, Utah. This full-time role centers on delivering exceptional customer service, driving appointments, and supporting the sales team in a fast-paced call center environment.

You will use CRM tools to manage interactions, promote packages, and meet sales goals, with a compensation mix of hourly pay plus commission and bonuses.

Qualifications

• Previous experience in customer service, sales, or a call center environment preferred.
• Strong communication and persuasion skills.
• Comfortable using technology and CRM software.
• Goal-oriented mindset with a positive attitude.
• Ability to work independently and as part of a team.
• Ability to pass a background check and pre-employment drug screen.

Responsibilities

• Make outbound calls to potential and existing customers to promote packages, special offers, and schedule appointments for the sales team.
• Deliver exceptional customer service while building and maintaining strong customer relationships.
• Utilize technology and CRM tools to track customer interactions and follow-up opportunities.
• Thrive in a fast-paced call center environment while meeting and exceeding sales goals.
• Provide accurate and up-to-date information on products, pricing, and service options.

Skills

Customer service

Sales

Call center

Communication

Persuasion

CRM software

Tools

CRM software

Job description

The Young Automotive Group is hiring Outbound Sales Call Specialists / BDC Representatives at our Buick GMC location in Layton, Utah. This full-time role centers on delivering exceptional customer service, driving appointments, and supporting the sales team in a fast-paced call center environment.

You will use CRM tools to manage interactions, promote packages, and meet sales goals, with a compensation mix of hourly pay plus commission and bonuses.