Meeting Concierge - MGM Grand

MGM Resorts International; Las Vegas (NV); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Wellness incentive programs

Employee dining discounts

Free parking on and off shift

Health & Income Protection

Professional development opportunities

Job summary

MGM Grand Las Vegas is seeking a Meeting Concierge to elevate guest experiences by coordinating meetings and events, inspecting rooms, and ensuring flawless setups in line with the Event Orders. This role supports Banquet, A/V, IT and related staff to deliver memorable meetings.

The ideal candidate brings hospitality experience, exceptional service, and flexibility to work weekends/holidays. Benefits include wellness programs, employee dining, parking, and development opportunities.

Qualifications

• Two years of hospitality, convention services, event planning, catering, or front desk experience.
• Excellent customer service and interpersonal skills to communicate with all stakeholders.
• Ability to work various shifts, including weekends and holidays.
• High School Diploma or GED.

Responsibilities

• Schedule meetings with Convention Service Managers, Sales Managers and Catering Managers to ensure details are reviewed and implemented.
• Physically inspect all meeting rooms and ensure they are set in accordance with Event Orders.
• Assist in supervising Banquet setup, A/V, IT and other operating staff for client meetings.
• Walk Convention and Meeting rooms pre/post-show to ensure space is not damaged.
• Monitor breaks and refresh schedules to meet planners' expectations in a timely manner.
• Attend Pre-Convention meetings and detail the role for event success.

Job description

Meeting Concierge - MGM Grand### Meeting Concierge - MGM GrandApply: Property - MGM Grand Las Vegas: Full time: Posted Today: 281168Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International**Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.**THE JOB:**As the Meeting Concierge, you will enhance the guest experience by providing exceptional service and attention to detail, ensuring that all aspects of meetings and events are meticulously organized and executed. This role involves coordinating with stakeholders, inspecting meeting rooms, and supervising the setup to create memorable experiences that guests will cherish long after their stay.**THE STARTING RATE:** $21.00 per hour, plus commission **THE DAY-TO-DAY:*** Schedule meetings with Convention Service Managers, Sales Managers and Catering Managers to ensure all details have been reviewed and implemented for upcoming groups* Physically inspect all meeting rooms and ensure they are set in accordance to the Meeting Event Order or Banquet Event Order* Assist in supervising the Banquet setup, A/V, IT and other operating departmental staff pertaining to the clients meeting requirements* Walk Convention and Meeting rooms pre and post-show to ensure space has not been damaged* Monitor breaks and refresh schedules ensuring all services requested is in a timely manner according to the meeting planners expectations* Attend all Pre‐Convention meetings and go into detail as to the role they play to the success of the clients event* Assist the Convention Services Manager for groups in‐house, while the CSM is working on future groups **THE IDEAL CANDIDATE:*** Two (2) years of relevant experience in Hospitality, Convention Services, Event Planning, Catering, or Front Desk/Reservations* Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders* Must be able to work various shifts, including weekends and holidays* High School Diploma or GED* Must be 21 years of age or older **THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free meals in our employee dining room* Free parking on and off shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community **VIEW JOB DESCRIPTION:**https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10700 Are you ready to **JOIN THE SHOW**? Apply today!