Dynamic Medical Appointment Coordinator

Hughston; Valdosta (GA); In loco; USD 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

Hughston Clinic is seeking a detail-focused scheduling professional to accurately manage high-volume appointment flow. The role requires HIPAA knowledge, ability to work independently, and strong communication with patients and physicians.

You will learn physician protocols and maintain schedules while handling billing steps and daily reminders. Responsibilities include phone triage, patient data entry, record requests, and collaboration with the Office Manager.

Competenze

• Six (6) month experience working in a medical office setting required.
• Experience with multi-line phones is preferred.

Mansioni

• Answer multi phone lines and return messages in a timely manner.
• Enter patient demographics and insurance information accurately.
• Learn each physician’s protocol and apply during scheduling.
• Triage and schedule patients with the correct physician.
• Maintain physician schedules including canceling and rescheduling.
• Maintain effective oral and written communication with patients, physicians and staff concerning appointment needs.
• Request records and prepare for physician review.
• Collect prepayments when required for an appointment.
• Collect on all outstanding balances prior to scheduling appointment.
• Prepare and initiate daily call reminder system.
• Monitor office equipment for incoming records and file for upcoming appointment.
• Assist Office Manager on daily procedures.
• Open and distribute mail.

Conoscenze

Medical office experience

HIPAA knowledge

Independent worker

Customer service

Formazione

High school diploma or equivalent

Descrizione del lavoro

Hughston Clinic is seeking a detail-focused scheduling professional to accurately manage high-volume appointment flow. The role requires HIPAA knowledge, ability to work independently, and strong communication with patients and physicians.

You will learn physician protocols and maintain schedules while handling billing steps and daily reminders. Responsibilities include phone triage, patient data entry, record requests, and collaboration with the Office Manager.