Medical Appointment Scheduler - Fast-Paced Clinic

Hughston; Columbus (GA); On-site; USD 22,000 - 30,000; Full time

Job summary

The Hughston Clinic in Columbus, GA is seeking a detail-oriented Medical Office Scheduler to accurately book appointments in a fast-paced environment. You will handle multi-line calls, enter patient demographics and insurance, and ensure HIPAA compliance while coordinating with physicians and staff.

Ideal candidates have at least 6 months of medical office experience, a high school diploma, and the ability to travel locally if needed. Experience with multi-line phones is a plus.

Qualifications

• Six (6) month experience working in a medical office setting required.
• Must have working knowledge of HIPAA requirements.
• Must be able to work independently.
• Must have knowledge of the healthcare field and medical specialty.
• This position requires local travel via personal vehicle so a valid driver’s license and satisfactory Motor Vehicle Record upon hire are required (MVR will be screened on an annual basis.)

Responsibilities

• Answer multi phone lines and return messages in a timely manner
• Accurately enter patient demographics and insurance information
• Accurately learn each physician’s protocol and apply during scheduling
• Accurately triage and schedule patients with the correct physician
• Accurately maintain physician schedules to include canceling and rescheduling
• Maintain effective oral/written communication with patients, physicians and staff concerning patient appt needs
• Request records and prepare for physician review
• Collect prepayments when required for an appointment
• Collect on all outstanding balances or balances that are in collections prior to scheduling appointment.
• Accurately prepare and initiate daily call reminder system
• As schedule requires, monitor various office equipment for incoming records and file for upcoming appt.
• Assist Office Manager on daily procedures.
• Open and distribute mail.

Skills

Communication skills

Education

High school diploma or equivalent

Job description

The Hughston Clinic in Columbus, GA is seeking a detail-oriented Medical Office Scheduler to accurately book appointments in a fast-paced environment. You will handle multi-line calls, enter patient demographics and insurance, and ensure HIPAA compliance while coordinating with physicians and staff.

Ideal candidates have at least 6 months of medical office experience, a high school diploma, and the ability to travel locally if needed. Experience with multi-line phones is a plus.