Dynamic Loan Processing & Collections Specialist

Colonial Group; Bloomington, Northern (IL, KY); Hybrid; USD 34,000 - 60,000; Full time

Job summary

Colonial Group is seeking a reliable Loan Specialist to support the Bloomington branch in processing loan applications and ensuring regulatory compliance. You will assemble and verify documents, enter data into the loan system, and handle payment arrangements to mitigate risk.

The role emphasizes accuracy, strong customer service, and collaboration with the branch manager to maintain an efficient, compliant office.

Qualifications

• Experience in customer service or collections is required.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy in documentation.

Responsibilities

• Process loan applications and verify documents for compliance.
• Contact customers regarding payments and arrange extensions when needed.
• Enter payments into loan management software and maintain accurate notes.
• Work with the branch manager to ensure smooth office operations.
• Maintain files in accordance with regulations and company policies.

Skills

Customer Service

Collections

Communication

Sales techniques

Organization

Data accuracy

Education

High School/GED

Tools

Loan management software

Job description

Colonial Group is seeking a reliable Loan Specialist to support the Bloomington branch in processing loan applications and ensuring regulatory compliance. You will assemble and verify documents, enter data into the loan system, and handle payment arrangements to mitigate risk.

The role emphasizes accuracy, strong customer service, and collaboration with the branch manager to maintain an efficient, compliant office.