Dynamic IT Generalist: Break/Fix, Support & Asset Care

IntouchCX; Las Vegas (NV); On-site; USD 42,000 - 66,000; Full time

Job summary

IntouchCX in Las Vegas is seeking an IT Generalist to maintain and repair computer hardware and software in a fast-paced break/fix environment. You will install, test, and service workstations, troubleshoot applications, and ensure IT assets are tracked and compliant with standards.

The role emphasizes multitasking, strong communication, and the ability to work independently or within a team to provide efficient IT support across the company.

Qualifications

• High school diploma or equivalent required.
• Post-secondary schooling preferred.
• Experience with ChromeOS devices preferred.
• Ability to learn a variety of software programs.

Responsibilities

• Install and test workstations (break/fix); diagnose and replace hardware and software issues.
• Ensure workstations are functional and peripherals are working correctly.
• Troubleshoot and report issues with line-of-business programs.
• Verify results with system audits and accuracy checks.
• Track and organize physical hardware and IT assets.
• Develop and manage organizational IT standards.

Skills

Hardware issues

Software issues

Customer service

Time management

Communication

Adaptability

Multitasking

Education

High School Diploma

Post-secondary education preferred

Job description

IntouchCX in Las Vegas is seeking an IT Generalist to maintain and repair computer hardware and software in a fast-paced break/fix environment. You will install, test, and service workstations, troubleshoot applications, and ensure IT assets are tracked and compliant with standards.

The role emphasizes multitasking, strong communication, and the ability to work independently or within a team to provide efficient IT support across the company.