Dynamic Inside Sales & Appointment Setter - Up to $70K

Ridgeline Roofing & Restoration; Odenville (AL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Earn up to $70,000k +

401(k)

Health insurance

Life insurance

Paid time off

Retirement plan+

Job summary

Ridgeline Roofing & Restoration is seeking a Customer Experience Inside Sales Representative to be the first contact for potential customers. You will handle inbound/outbound calls, schedule qualified appointments, and maintain CRM documentation in a fast-paced call center environment.

The role requires a confident, people-oriented personality, strong communication skills, and flexibility to work a schedule that includes evenings and weekends. Full-time, in-person position at the call center.

Qualifications

• Outgoing, confident personality with strong phone presence.
• Enjoys engaging with people and initiating conversations.
• Comfortable making outbound calls and asking for the appointment.
• Strong communication and listening skills.
• Goal-oriented with a high level of accountability.
• Reliable attendance and schedule flexibility.
• Basic computer skills and CRM proficiency.

Responsibilities

• Deliver a friendly, energetic, and professional experience on every call.
• Build rapport quickly through confident and engaging communication.
• Establish trust and clearly guide customers through next steps.
• Address customer questions and objections with professionalism and clarity.
• Handle inbound calls, texts, and digital leads promptly.
• Make high-volume outbound calls daily to assigned leads and follow-up lists.
• Confidently ask for and secure appointments.
• Accurately qualify leads and schedule appointments according to company guidelines.
• Confirm and document all appointments within the CRM.

Skills

Outbound calling

Appointment setting

CRM proficiency

Customer service

Excellent communication

Attendance & reliability

Phone presence

Tools

CRM software

Job description

Ridgeline Roofing & Restoration is seeking a Customer Experience Inside Sales Representative to be the first contact for potential customers. You will handle inbound/outbound calls, schedule qualified appointments, and maintain CRM documentation in a fast-paced call center environment.

The role requires a confident, people-oriented personality, strong communication skills, and flexibility to work a schedule that includes evenings and weekends. Full-time, in-person position at the call center.