Dynamic Gym Club Manager

Planet Fitness - PF Baseline Fitness; Urbandale (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Club Manager to oversee gym operations, ensure a positive member experience, and drive a financially successful club. You will recruit, train, and supervise staff while maintaining front desk excellence and brand standards.

The role requires leadership, strong communication, and hands-on management of daily opening/closing, inventory, and promotions. This position reports to the District Manager.

Qualifications

• Honesty and good work ethic
• At least 1 year of equivalent managerial experience
• Strong customer service skills
• Strong communication, organizational and leadership skills
• Basic computer proficiency

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Member service oversight making sure all team members are providing a great customer service experience at all times.
• High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.
• Provide support for team members and club members.
• Create and maintain a positive image for the club.
• Coaching and counseling performance to help achieve company standards.
• Ensure prompt opening/closing of gym.
• Ensure staff are aware and trained on all current marketing promotions.
• Finish manager portion of onboarding, in Paycom, for all new hires.
• Ensure the club is open and staffed during all hours of business.
• Ensuring self and team members are implementing and adhering to all company policies and procedures.
• Responsible for ordering supplies and tracking inventory.

Skills

Customer service

Communication

Leadership

Organizational skills

Basic computer skills

Honesty and integrity

Job description

Planet Fitness - PF Baseline Fitness is seeking a Club Manager to oversee gym operations, ensure a positive member experience, and drive a financially successful club. You will recruit, train, and supervise staff while maintaining front desk excellence and brand standards.

The role requires leadership, strong communication, and hands-on management of daily opening/closing, inventory, and promotions. This position reports to the District Manager.