Gym Club Manager: Member Experience & Ops Lead

ComForCare Home Care (Raleigh, NC); West Des Moines (IA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Free Membership for self and one guest

Health, Dental and Vision Insurance

Advancement Opportunities

Dollars for Scholars Program

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Club Manager to oversee daily gym operations and ensure a positive member experience. You will supervise staff, handle front desk duties, and uphold brand standards across the club.

The role emphasizes leadership, service quality, and operational efficiency, with a focus on staffing, onboarding, and adherence to company policies. A supportive team environment and opportunities for advancement are highlighted.

Qualifications

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Provide outstanding member service and ensure a great customer experience.
• Manage front desk tasks: greetings, tours, addressing member questions.
• Support both team members and club members.
• Maintain a positive image for the club and enforce company policies.

Skills

Honesty

Customer service

Leadership

Communication

Organization

Computer skills

Job description

Planet Fitness - PF Baseline Fitness is seeking a Club Manager to oversee daily gym operations and ensure a positive member experience. You will supervise staff, handle front desk duties, and uphold brand standards across the club.

The role emphasizes leadership, service quality, and operational efficiency, with a focus on staffing, onboarding, and adherence to company policies. A supportive team environment and opportunities for advancement are highlighted.