Club Manager: Lead Gym Team & Member Experience

ComForCare Home Care (Raleigh, NC); Circle Pines (MN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Free gym membership for self & 1 guest

Advancement opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Club Manager to oversee gym operations and ensure a positive member experience while driving a financially successful club.

The role requires leading front desk activities, recruiting and coaching staff, enforcing policies, and coordinating onboarding and training. You will ensure the club opens and closes on time and maintains a welcoming environment for members and guests.

Qualifications

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Provide member service oversight to ensure great customer experiences.
• Handle front desk tasks: greeting members, tours, service questions.
• Support team members and club members.
• Create and maintain a positive image for the club.
• Coach and counsel performance to meet company standards.
• Ensure opening/closing of gym on time.
• Train staff on current marketing promotions.
• Complete onboarding in Paycom for new hires.
• Keep club open and staffed during business hours.
• Enforce company policies and procedures.
• Order supplies and track inventory.

Skills

Managerial experience

Customer service

Communication

Leadership

Organizational skills

Basic computer skills

Honesty & ethics

Job description

Planet Fitness - PF Baseline Fitness is seeking a Club Manager to oversee gym operations and ensure a positive member experience while driving a financially successful club.

The role requires leading front desk activities, recruiting and coaching staff, enforcing policies, and coordinating onboarding and training. You will ensure the club opens and closes on time and maintains a welcoming environment for members and guests.