Dynamic Gaming Attendant: HHR & Slot

Revo Casino and Social House; Conway (NH); On-site; USD 28,000 - 37,000; Full time

Job summary

Revo Casino and Social House in New Hampshire is seeking a friendly Gaming Attendant to welcome guests on the gaming floor and ensure a smooth, enjoyable experience. In this full-time role, you will greet guests, assist with inquiries, operate and troubleshoot gaming machines, verify age, and help document large jackpots while maintaining a clean, safe gaming area.

You should have a high school diploma, strong communication, and flexibility to work evenings, weekends, and holidays; prior

Qualifications

• High school diploma or equivalent; additional customer service training is a plus.
• Previous experience in customer service or a similar role.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Strong attention to detail and ability to perform tasks accurately under pressure.
• Ability to learn and navigate electronic gaming systems and equipment.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• HHR Attendant will be required to walk the floor throughout their shift to assist the guests properly.
• Must have basic computer skills.

Responsibilities

• Greet guests and provide directions and information about the casino.
• Provide exceptional guest service by addressing guest needs and concerns promptly and professionally.
• Gaming Machine Operation and Maintenance: Assist guests in using gaming machines, including HHR machines and electronic gaming devices, by explaining game rules, features, and functionalities.
• Perform routine maintenance tasks on gaming machines, such as refilling paper for ticket printers and troubleshooting minor technical issues.
• Verify identification and age eligibility for guests engaging in gaming activities.
• Assist in verifying and documenting large jackpot wins, ensuring proper payouts and adherence to casino policies and procedures.
• Maintain a clean and organized gaming area by regularly emptying ashtrays, disposing of trash, and keeping the gaming machines and surrounding areas tidy.
• Work collaboratively with other gaming attendants, casino staff, and supervisors to ensure a coordinated and efficient operation.
• Must maintain a positive and professional demeanor at all times

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Tech literacy

Education

High School Diploma or equivalent

Job description

Revo Casino and Social House in New Hampshire is seeking a friendly Gaming Attendant to welcome guests on the gaming floor and ensure a smooth, enjoyable experience. In this full-time role, you will greet guests, assist with inquiries, operate and troubleshoot gaming machines, verify age, and help document large jackpots while maintaining a clean, safe gaming area.

You should have a high school diploma, strong communication, and flexibility to work evenings, weekends, and holidays; prior