Dynamic Front Desk & Administrative Coordinator

Cochrane-; Spokane (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

Cochrane & Company, a large independent insurance wholesaler, is seeking a full-time Receptionist in Spokane, WA. You will answer a high volume of calls, greet visitors, process mail, and perform general administrative tasks to support the organization.

The role requires a High School Diploma and strong Microsoft Office and database skills, along with excellent communication, organization, and time-management abilities.

Qualifications

• High School Diploma or equivalent.
• Advanced knowledge of personal computers, specifically Microsoft Office products and database management systems.
• Ability to organize and prioritize effectively.
• Detail oriented.
• Ability to manage multiple projects and consistently meet deadlines.
• Ability to communicate effectively both verbally and in writing with co-workers, managers and public.
• Operate standard office equipment including computers, copiers and scanners.
• Follow oral and written instructions.
• Good analytical and problem-solving skills.

Responsibilities

• Answer a high volume of calls and maintain a rapid response rate according to agreed standards.
• Open, sort, scan and route incoming mail.
• Prepare and post outgoing mail.
• Prepare insurance documents for delivery.
• Index new business submissions electronically in the agency management system.
• Index unaddressed items to appropriate department in the agency management system.
• Maintain and update daily, a log of the availability of colleagues to receive inbound calls.
• Organize, maintain and order relevant office supplies for entire office use.
• File data and perform other routine clerical tasks as assigned and for other departments as needed.
• Communicate verbally and in writing between customers/vendors/visitors/and relevant staff.
• Establish and maintain effective working relationships with co-workers, supervisors and the general public.
• Perform reception duties in an efficient, professional and courteous manner.
• Maintain regular consistent and professional attendance, punctuality and personal appearance.
• Pursue personal development of skills and knowledge necessary for the effective performance of the role.
• Perform related duties as assigned.

Skills

Organizational skills

Attention to detail

Multitasking

Verbal & written communication

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office

Database management systems

Job description

Cochrane & Company, a large independent insurance wholesaler, is seeking a full-time Receptionist in Spokane, WA. You will answer a high volume of calls, greet visitors, process mail, and perform general administrative tasks to support the organization.

The role requires a High School Diploma and strong Microsoft Office and database skills, along with excellent communication, organization, and time-management abilities.