Dynamic Floating Teller — Fast, Friendly Banking

Hancock Whitney; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Hancock Whitney in New Orleans, LA seeks a adaptive Financial Center Specialist to deliver exceptional client interactions, handle cash transactions, and promote digital solutions. You will build relationships through personal engagement, educate clients on mobile and online banking, and refer needs to internal partners while maintaining strong risk and compliance standards.

The role requires a High School diploma or GED and at least 6 months of cash-handling or teller experience; sales/referral

Qualifications

• 6 months of cash-handling, retail, or teller experience required.
• Previous sales and referral experience strongly preferred.
• Must comply with all applicable federal, state, and local banking laws and regulations, including the Bank Secrecy Act.

Responsibilities

• Deliver exceptional client interactions emphasizing accuracy, speed, problem resolution, risk mitigation, and personalized engagement.
• Handle client transactional needs, including deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, and loan payments.
• Refer clients to internal business partners as financial needs are identified.
• Support financial center operations, including opening/closing procedures, vault management, night depository, cash drawer setup, workstation preparation, and balancing.
• Uphold risk management, compliance, and security standards, maintaining operational and financial soundness.
• Uphold professionalism standards, including appearance, demeanor, and workstation organization.
• Actively manage the lobby by greeting, engaging, and directing client traffic.
• Perform research, special projects, and other duties as assigned by management.

Skills

Cash handling

Sales/referrals

Customer service

Education

High School diploma or GED

Job description

Hancock Whitney in New Orleans, LA seeks a adaptive Financial Center Specialist to deliver exceptional client interactions, handle cash transactions, and promote digital solutions. You will build relationships through personal engagement, educate clients on mobile and online banking, and refer needs to internal partners while maintaining strong risk and compliance standards.

The role requires a High School diploma or GED and at least 6 months of cash-handling or teller experience; sales/referral