Dynamic Branch Manager: Lead Growth & Service

Regions Bank; Brandon (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Life Insurance

Job summary

Regions Bank in Brandon, FL is seeking a Branch Manager to lead a small to mid-sized team focused on growing revenue and delivering strong customer experiences. You will coach staff, drive sales, and manage branch operations to meet financial goals with integrity and compliance.

The role emphasizes coaching, mentoring, and collaboration across departments to expand banking relationships, educate customers on products, and ensure excellent service delivery in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• Three (3) years of Financial Services, sales, or sales management experience.
• Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements.
• Ability to work on Saturday as needed.

Responsibilities

• Leads a small to moderate sized team of branch associates responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions.
• Conducts outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships.
• Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier.
• Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with some guidance from assigned mentor, senior level managers and internal support partners.
• Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs.
• Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types in addition to assisting with annuities and life insurance.
• Ensures a consistent optimal customer experience, including handling customer’s transactional needs as needed. This may include sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they want
• Resolves escalated customer and associate issues and provides counseling to associates as needed with some guidance and direction from senior leadership and Human Resources
• Manages recruiting and selection process for assigned branch
• Maintains relationships with Line of Business partners and refers customers to an internal team of experts when additional complex financial goals and needs are recognized
• Follows all bank policies, processes, procedures, and internal audit requirements and adheres to applicable laws and regulations, including completing individual duties specific to the role of Branch Manager, and ensures all associates in the branch complete their delegated operational risk management duties as assigned; as a member of the branch team, ensures sound banking practices, including managing, identifying, and reporting operational risks

Skills

Leadership

Communication

Customer Service

Problem Solving

Team Management

Education

High School Diploma or GED

Job description

Regions Bank in Brandon, FL is seeking a Branch Manager to lead a small to mid-sized team focused on growing revenue and delivering strong customer experiences. You will coach staff, drive sales, and manage branch operations to meet financial goals with integrity and compliance.

The role emphasizes coaching, mentoring, and collaboration across departments to expand banking relationships, educate customers on products, and ensure excellent service delivery in a fast-paced environment.