Relationship Banker Team Lead: Growth & Coaching

Regions Bank; Brandon (MS); On-site; USD 45,000 - 56,000; Full time

Job summary

Regions Bank is seeking a Relationship Banker – Team Lead in Brandon, MS. The role involves meeting customers in person and by phone to assess financial needs and proactively offer Regions solutions.

You will coach bankers and oversee branch activities in the Branch Manager’s absence, with growth opportunities in a service-driven retail environment. The ideal candidate has banking or sales experience, strong leadership and communication skills, and a commitment to delivering personalized

Qualifications

• Two years of banking, sales, and/or customer service experience
• Bachelor’s degree preferred
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer regularly, including typing and monitoring
• Ability to walk and stand for extended periods
• Ability to lift up to twenty pounds

Responsibilities

• Guide and direct all branch activities with Branch Manager
• Achieve branch targets by identifying customer needs and offering Regions’ solutions
• Conduct outbound calls to expand and acquire customers
• Foster new business opportunities and financial wellness in local communities
• Provide coaching to junior bankers to strengthen product knowledge
• Educate customers on Regions’ Consumer and Business products, including loans and deposits
• Advise customers on digital banking options to enhance convenience
• Ensure a consistent optimal customer experience and assist with transactions as needed
• Oversee branch operations and compliance, communicating changes
• Resolve escalated issues including scheduling and hiring input
• Refer customers to internal experts for advanced financial goals

Skills

Leadership skills

Communication skills

Relationship building

Customer focus

Adhere to policies

Digital banking offerings

Multi-tasking

Education

Bachelor’s degree

Job description

Regions Bank is seeking a Relationship Banker – Team Lead in Brandon, MS. The role involves meeting customers in person and by phone to assess financial needs and proactively offer Regions solutions.

You will coach bankers and oversee branch activities in the Branch Manager’s absence, with growth opportunities in a service-driven retail environment. The ideal candidate has banking or sales experience, strong leadership and communication skills, and a commitment to delivering personalized