Dynamic Automotive Service Advisor with Growth & Benefits

Trust Automotive Group; Irvine (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Wages

Paid Vacation and Sick

Paid Basic Life & AD&D Insurance

401K & Match

Other Supplemental Insurance options

Job summary

Trust Automotive Group - Irvine Acura is seeking an experienced Automotive Service Advisor to join our team in Irvine, CA. You will greet and advise customers, assess needed services, and prepare repair orders, while handling costs estimation and customer permission for additional work.

The role reports to the Service Manager and includes a compensation package with commissions, reflecting focus on customer satisfaction and service profitability.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year of Automotive Service Advisor/Writing.
• Working knowledge of automotive products, repairs, and parts.
• Strong communication skills and the ability to translate customers’ needs to workable technician orders.
• Strong writing and typing skills.
• All applicants must be authorized to work in the USA.
• Ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver’s license.
• Must have a valid driver’s license and be eligible for coverage under shop insurance policy.

Responsibilities

• Advises customers of necessary services, repairs, and benefits.
• Meets manufacturer’s customer satisfaction levels.
• Maintains company standards of gross profit production and customer satisfaction.
• Communicates with other departments, employees, and vendors.

Skills

Strong communication

Strong writing & typing

Bilingual preferred

Education

High School Diploma or equivalent

1 year Automotive Service Advisor/Writing

Job description

Trust Automotive Group - Irvine Acura is seeking an experienced Automotive Service Advisor to join our team in Irvine, CA. You will greet and advise customers, assess needed services, and prepare repair orders, while handling costs estimation and customer permission for additional work.

The role reports to the Service Manager and includes a compensation package with commissions, reflecting focus on customer satisfaction and service profitability.