Dynamic Automotive Service Advisor — Customer Care Pro

Fred Anderson Subaru; South Carolina; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k

Health benefits

Paid time off

Employee discounts

Job summary

Fred Anderson Automotive Group seeks an Automotive Service Advisor for our Acura of Greenville location. The role focuses on delivering quality service to customers, guiding them through maintenance and repairs with strong communication and rapport-building skills.

The ideal candidate will be energetic, customer-focused, and able to manage time effectively while assisting guests from drop-off to pick-up. A valid driver's license and a high school diploma are required.

Qualifications

• Energetic and outgoing personalities with a proven track record of customer service.
• Strong communication and time management skills.
• Ability to build rapport with customers and guide them through the service process.
• Assist customers in maintaining vehicles according to manufacturer standards.
• Valid driver’s license required.
• High school diploma or equivalent.

Responsibilities

• Assist customers in maintaining vehicles according to manufacturer standards.
• Present repairs and maintenance in a professional, knowledgeable manner.
• Provide the highest level of customer service to guests throughout the service process.
• Follow up with guests and manage the service workflow to ensure satisfaction.

Skills

Customer service

Communication

Time management

Rapport building

Sales

Hospitality experience

Education

High school diploma

Job description

Fred Anderson Automotive Group seeks an Automotive Service Advisor for our Acura of Greenville location. The role focuses on delivering quality service to customers, guiding them through maintenance and repairs with strong communication and rapport-building skills.

The ideal candidate will be energetic, customer-focused, and able to manage time effectively while assisting guests from drop-off to pick-up. A valid driver's license and a high school diploma are required.