Automotive Service Advisor – Growth & Customer Impact

Ron Bouchard's Auto Stores; Auburn (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Paid holidays

Health, dental and vision insurance

401(k) with company match

Employee discounts

Job summary

Ron Bouchard's Acura in Massachusetts seeks an experienced Automotive Service Advisor to join our customer‑focused service team. You will greet customers, listen to vehicle needs, and coordinate repairs with technicians to deliver clear, accurate estimates and timelines.

We offer competitive pay, paid time off, holidays, excellent health benefits, retirement plans with company match, and employee discounts as part of our family‑owned dealership. Join a team that values integrity and growth.

Responsibilities

• Greeting customers and listening attentively to their vehicle and service needs.
• Working with customers to obtain detailed descriptions of vehicle problems and discusses work to be performed and/or future repair recommendations and requirements
• Write accurate repair orders and provide real value to our customers
• Inspecting vehicles for visual damage, recording and communicating findings to technicians to ensure necessary repairs can be made
• Providing cost estimates of vehicle repairs and service to customers
• Consulting with customers to provide recommendations for service or warranties.

Job description

Ron Bouchard's Acura in Massachusetts seeks an experienced Automotive Service Advisor to join our customer‑focused service team. You will greet customers, listen to vehicle needs, and coordinate repairs with technicians to deliver clear, accurate estimates and timelines.

We offer competitive pay, paid time off, holidays, excellent health benefits, retirement plans with company match, and employee discounts as part of our family‑owned dealership. Join a team that values integrity and growth.