Dynamic Automotive Service Advisor – Customer-Driven

Ken Garff Automotive Group; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401k with company match

Wellness Time Off

Health Insurance

Parental Leave Stipend

Employee discounts

Job summary

Ken Garff Automotive Group in Phoenix, AZ is seeking a Service Advisor to greet customers, assess service needs, and coordinate repairs with the service team. You will build lasting relationships and deliver outstanding customer service in a fast-paced dealership environment.

This role offers competitive compensation, a comprehensive benefits package including healthcare and a 401(k) with company match, and opportunities for growth within a company that values integrity, teamwork, and continuous

Qualifications

• Must be friendly and cooperative with strong relationship-building skills.
• Excellent customer service and communication abilities.
• Ability to listen, assess service needs, and explain options clearly.

Responsibilities

• Greet customers promptly and professionally.
• Provide updates, estimates, and inspection results.
• Review work performed and assist with payments.
• Access service history in the DMS and coordinate repairs.

Skills

Friendly demeanor

Relationship building

Customer service

Analytical

Job description

Ken Garff Automotive Group in Phoenix, AZ is seeking a Service Advisor to greet customers, assess service needs, and coordinate repairs with the service team. You will build lasting relationships and deliver outstanding customer service in a fast-paced dealership environment.

This role offers competitive compensation, a comprehensive benefits package including healthcare and a 401(k) with company match, and opportunities for growth within a company that values integrity, teamwork, and continuous