Dynamic Service Advisor — Build Trust, Drive Service

Ken Garff Automotive Group; Surprise (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401k with company match

Wellness Time Off

Medical, Dental, Vision Insurance

Parental Leave Stipend

Year-end bonus

Employee discounts

Job summary

Ken Garff Hyundai Surprise is seeking a Service Advisor to greet customers promptly, listen to needs, and provide accurate estimates and service updates.

You will use the Dealer Management System (DMS) and related software, review work, and communicate clearly with customers to build trust and satisfaction.

Join a team that values respect, integrity, growth, humility and teamwork, with competitive benefits and yearly bonuses.

Qualifications

• Friendly and cooperative demeanor; quick to connect with others
• Analytical and accurate, able to produce precise work
• Motivated, patient and able to work in a fast-paced environment

Responsibilities

• Greet customers promptly and professionally
• Listen to inquiries, identify service needs and upsell when appropriate
• Provide customers with updates, estimates, and inspection results promptly
• Answer customer calls courteously and satisfy inquiries
• Review completed work and recommendations and collect payments from customers

Skills

Customer service

Relationship building

Communication

Attention to detail

Teamwork

Tools

DMS software

Job description

Ken Garff Hyundai Surprise is seeking a Service Advisor to greet customers promptly, listen to needs, and provide accurate estimates and service updates.

You will use the Dealer Management System (DMS) and related software, review work, and communicate clearly with customers to build trust and satisfaction.

Join a team that values respect, integrity, growth, humility and teamwork, with competitive benefits and yearly bonuses.