Dynamic Automotive Service Advisor

Homer Skelton Ford Millington; Olive Branch (MS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision benefits

Vacation and sick pay

Ongoing training and career发展

Supportive team environment

Employee discounts

Job summary

Homer Skelton Hyundai in Olive Branch, MS is seeking a motivated Service Advisor to serve as the primary contact between customers and the service department, ensuring an exceptional experience from check-in to vehicle delivery.

The ideal candidate is organized, professional, and thrives in a fast-paced setting, with strong communication and customer service skills and the ability to multitask with automotive knowledge.

Qualifications

• Previous automotive service advisor experience preferred (dealership experience a plus).
• Strong communication and customer service skills.
• Pass a background check and drug screening.

Responsibilities

• Greet customers promptly and professionally
• Listen to customer concerns and accurately document vehicle issues
• Recommend necessary maintenance and repairs
• Provide clear explanations of services and pricing
• Communicate with technicians regarding repair progress
• Keep customers updated on service status
• Review completed repairs and invoices with customers
• Ensure high levels of customer satisfaction and retention

Skills

Customer service

Communication

Multitasking

Automotive knowledge

Dealership software

Tools

Dealership software

Job description

Homer Skelton Hyundai in Olive Branch, MS is seeking a motivated Service Advisor to serve as the primary contact between customers and the service department, ensuring an exceptional experience from check-in to vehicle delivery.

The ideal candidate is organized, professional, and thrives in a fast-paced setting, with strong communication and customer service skills and the ability to multitask with automotive knowledge.