Automotive Service Advisor — Elevate Customer Experience

Lou Sobh Honda of Southaven; Southaven (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Outstanding Pay Plan

Medical, Dental and Vision Insurance

Paid Vacation

Paid Company Holidays

Paid Training

Work-Life Balance

Ongoing Professional Development

Employee Discounts

Career Growth and Internal Promotions

Job summary

Lou Sobh Honda of Southaven is looking for an Automotive Service Advisor to join our dynamic team. In this role, you will be the first point of contact for customers, managing their vehicle service experience with a focus on exceptional service and customer satisfaction.

The perfect candidate will have outstanding communication skills, a friendly demeanor, and the ability to manage service orders efficiently. We prioritize employee development and offer a comprehensive benefits package including competitive pay and ongoing professional training opportunities.

Qualifications

• Demonstrated ability to manage others.
• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Able to work with little supervision.

Responsibilities

• Ensure that customers receive prompt and courteous service.
• Take ownership of the customer's experience.
• Answer technical questions about vehicle problems.
• Maintain good relationships with factories and foster positive employee relations.

Skills

Organized and friendly personality

Time management skills

Fantastic communication skills

Team oriented

Self-motivated

Job description

Lou Sobh Honda of Southaven is looking for an Automotive Service Advisor to join our dynamic team. In this role, you will be the first point of contact for customers, managing their vehicle service experience with a focus on exceptional service and customer satisfaction.

The perfect candidate will have outstanding communication skills, a friendly demeanor, and the ability to manage service orders efficiently. We prioritize employee development and offer a comprehensive benefits package including competitive pay and ongoing professional training opportunities.