Dynamic Auto Service Advisor — Growth & Benefits

OPELIKA FORD INC; Opelika (AL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Paid vacation

Full benefits: medical, dental, vision

401(k)

Job summary

Opelika Ford Inc. in Opelika, AL is seeking an experienced Service Advisor to join our team. You will greet customers, interpret service needs, coordinate with technicians, and manage repair orders to ensure timely, accurate invoicing.

The ideal candidate has dealership experience, a valid driver's license, and a customer‑focused approach. CDK experience is highly preferred, and we offer competitive pay, benefits, and opportunities for growth within a state‑of‑the‑art facility.

Qualifications

• One year of dealership Service Advisor experience preferred.
• Must have a valid driver's license and be in good standing.
• CDK experience; highly preferred.

Responsibilities

• Greets and consults with customers to interpret their needs and arrange for appropriate service.
• Serves as the primary point of contact for all automotive service and repair matters.
• Consult with mechanics about necessary repairs and possible alternatives to expensive work.
• Sells additional needed services.
• Sets and manages expectations for service delivery and repair times.
• Verifies that final invoice matches work performed.

Skills

Customer service

Tools

CDK experience

Job description

Opelika Ford Inc. in Opelika, AL is seeking an experienced Service Advisor to join our team. You will greet customers, interpret service needs, coordinate with technicians, and manage repair orders to ensure timely, accurate invoicing.

The ideal candidate has dealership experience, a valid driver's license, and a customer‑focused approach. CDK experience is highly preferred, and we offer competitive pay, benefits, and opportunities for growth within a state‑of‑the‑art facility.