Dynamic Auto Service Advisor - Grow with a Top Team

Greenway Automotive Group; Opelika (AL); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Employee Purchase and Service Discount

Paid Vacation

Full benefits: Medical, Dental, Vision

401(k) Retirement Savings Plan

State of the Art Facility

Résumé du poste

Greenway Automotive Group's Opelika CDJR in AL is seeking an experienced Service Advisor to join our team. You will diagnose customer needs, coordinate with technicians, explain warranty provisions, and craft repair orders while delivering excellent service.

The ideal candidate brings dealership Service Advisor experience, a track record of customer satisfaction, a valid driver’s license, and integrity. CDK experience is highly preferred; we offer competitive pay and full benefits.

Qualifications

• One year dealership Service Advisor experience preferred.
• Proven track record of achieving exceptional Customer Satisfaction.
• Must have a valid driver's license and be in good standing.
• Must exhibit personal and professional integrity.
• Must have a desire for a long term career with a growing organization.
• CDK experience; highly preferred.

Responsabilités

• Greets and consults with customers to interpret their needs and arrange for appropriate service.
• Serves as the primary point of contact for all automotive service and repair matters.
• Consult with mechanics about necessary repairs and possible alternatives to expensive work.
• Sells additional needed services.
• Sets and manages the expectations for service delivery for both the customers and mechanics.
• Continuously updates customers on repair needs and completion times.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Performs other duties as assigned.

Connaissances

Customer service

Communication

Integrity

Outils

CDK experience

Description du poste

Greenway Automotive Group's Opelika CDJR in AL is seeking an experienced Service Advisor to join our team. You will diagnose customer needs, coordinate with technicians, explain warranty provisions, and craft repair orders while delivering excellent service.

The ideal candidate brings dealership Service Advisor experience, a track record of customer satisfaction, a valid driver’s license, and integrity. CDK experience is highly preferred; we offer competitive pay and full benefits.