Automotive Service Advisor — Grow Service & Delight Customers

Sonic Automotive; Birmingham (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training

Competitive compensation

Unparalleled benefits

Job summary

A leading automotive dealership in Birmingham, AL is seeking a Service Advisor to efficiently manage the service department. The candidate must have dealership experience and provide accurate cost estimates while ensuring customer satisfaction. Responsibilities include scheduling appointments, maintaining service records, and advising customers on vehicle care. Join a team committed to your career growth with comprehensive training and competitive compensation.

Qualifications

• Two years of experience in a dealership position.
• Must have dealership experience.
• Ability to read and comprehend instructions and information.

Responsibilities

• Schedule service appointments and obtain customer data.
• Provide accurate cost estimates for labor and parts.
• Maintain a Customer Satisfaction Index rating.

Skills

Dealership experience

Excellent communication skills

General knowledge of vehicle mechanical operations

Sales experience

Education

High school diploma or equivalent

Job description

A leading automotive dealership in Birmingham, AL is seeking a Service Advisor to efficiently manage the service department. The candidate must have dealership experience and provide accurate cost estimates while ensuring customer satisfaction. Responsibilities include scheduling appointments, maintaining service records, and advising customers on vehicle care. Join a team committed to your career growth with comprehensive training and competitive compensation.