Automotive Service Advisor — Elevate Customer Experience

Glover Tire Service; Opelika (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with match

Job summary

Glover Tire Service in Opelika, AL is seeking a Retail Salesperson/Automotive Service Advisor to greet customers, schedule appointments, and discuss repair options. You will update customers on progress and clearly communicate recommendations to ensure satisfaction and safety.

The ideal candidate has automotive industry experience (2+ years), strong communication skills, and a proactive, service‑oriented mindset. A fast-paced, team environment offers growth and a comprehensive benefits package.

Qualifications

• Automotive industry experience (at least 2+ years).
• Strong communication and interpersonal skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Proactive, solutions-oriented mindset with a commitment to exceptional service.
• Must be able to lift and move items up to 50 pounds and stand for extended periods.

Responsibilities

• Greet customers, schedule appointments, and explain repair recommendations clearly.
• Update customers and keep them apprised of progress on vehicle repairs.
• Communicate repair needs and progress to customers in a timely manner.

Skills

Automotive experience

Communication skills

Team leadership

Problem solving

Customer service

Physical stamina

Work authorization

Job description

Glover Tire Service in Opelika, AL is seeking a Retail Salesperson/Automotive Service Advisor to greet customers, schedule appointments, and discuss repair options. You will update customers on progress and clearly communicate recommendations to ensure satisfaction and safety.

The ideal candidate has automotive industry experience (2+ years), strong communication skills, and a proactive, service‑oriented mindset. A fast-paced, team environment offers growth and a comprehensive benefits package.